71game FAQ —
Answers to All Your Questions

No. Under 71game's rules, each person may only hold one account. Multiple accounts are strictly prohibited, and if detected, all associated accounts may be permanently closed. This rule is strictly enforced to ensure fair play for everyone.

On the login page, click "Forgot Password?" Enter your registered mobile number or email address and a reset code will be sent to you. Use that code to set a new password, then log in as usual.

Yes, KYC verification is required for your first withdrawal or transactions above a certain amount. You will need to upload a photo of your national ID or passport. This keeps your account more secure and ensures faster withdrawals.

Login issues can have several causes: an incorrect password, a temporarily locked account, or browser cookie problems. Start by resetting your password. If the issue persists, clear your cache or try a different browser. If nothing works, get in touch with our support team.

After logging in, click the "Deposit" option on your dashboard. Choose your preferred payment method — mobile banking, bank card, or crypto. Enter the amount and follow the on-screen instructions. Deposits are processed instantly in most cases.

Most deposit methods are instant. Deposits via mobile banking or card typically reflect in your balance within 1 to 5 minutes. Bank transfers may occasionally take 1–2 hours. If you experience any issues, please contact our support team.

The minimum deposit on 71game starts at 100 BDT, depending on the payment method. This applies to both mobile banking and card payments. There is no maximum deposit cap — you can add any amount you like.

No, 71game does not charge any deposit fees. Your payment provider — such as your bank or mobile operator — may apply a small charge on their end, but there are no hidden costs from us. Every BDT you deposit goes entirely into your account.

Payments can occasionally take a few minutes to process. Wait 10–15 minutes and refresh the page. If your balance still has not updated, contact the support team with your payment receipt or transaction ID and they will resolve it quickly.

Go to the "Withdrawal" option on your dashboard and select your preferred method — mobile banking or bank card. Enter the amount and confirm. If your KYC is complete, the funds typically arrive within 5 to 30 minutes.

71game processes withdrawals very quickly. Most withdrawal requests are approved within 5 to 30 minutes. Mobile banking transfers typically arrive within 15 minutes, while bank card transfers take up to 24 hours. Having your KYC completed speeds up the process even further.

The minimum withdrawal amount on 71game is 500 BDT. Requests below this amount will not be processed by the system. The maximum withdrawal limit depends on your account level and verification status — typically up to 100,000 BDT per day.

Your first three withdrawals on 71game are completely free. After that, a minimal processing fee may apply, but it never exceeds 1%. VIP members enjoy unlimited free withdrawals every month — one of 71game's exclusive perks.

There are a few common reasons a withdrawal may be cancelled: incomplete KYC verification, incorrect bank or card details, unmet bonus turnover requirements, or a technical issue. Check your account settings and update your KYC. If the problem persists, contact the support team.

71game offers a range of bonuses: a welcome bonus (up to 100% on your first deposit), daily cashback, weekly reload bonuses, a referral bonus, and exclusive VIP offers. Each bonus has its own terms and conditions — check the promotions page for full details.

After your first deposit as a new member, the welcome bonus is credited to your account automatically — no promo code needed. The bonus amount is added as soon as the deposit is confirmed. The welcome bonus applies to your first deposit only.

Turnover means you need to wager a set amount before you can withdraw a bonus. For example, if you receive a 1,000 BDT bonus with a 5x turnover requirement, you must place a total of 5,000 BDT in bets before the bonus becomes withdrawable. Each bonus has its own turnover conditions.

If you have a losing day on 71game, cashback is automatically credited to your account the following morning. You can receive between 5% and 10% of your total losses back, depending on your VIP level. The cashback appears on your dashboard each morning and can be used for betting or withdrawn directly.

Share your referral link with others. When someone registers through your link and makes a deposit, you earn a commission. Each successful referral brings an instant bonus, plus lifetime commission from that player's future bets — making it a great passive income opportunity.

71game features Sports Betting, Live Casino, slots, fish games, crash games, and much more. In the Live Casino, you can play blackjack, roulette, and baccarat with real dealers. Slots offers thousands of titles, and fish games deliver a stunning visual experience.

Yes, 71game is fully mobile-friendly. All games run smoothly in the browser on both Android and iOS devices — no separate app installation needed. Games automatically adapt to fit your screen size.

71game Sports Betting covers cricket, football, tennis, badminton, basketball, and 30+ other sports. All major tournaments are included — IPL, BPL, Premier League, and more. You can also place real-time bets on live matches.

Start by refreshing your browser and checking your internet connection. Clearing your browser cache and cookies usually resolves the issue. Make sure you are using the latest version of Chrome or Firefox. If a specific game repeatedly fails to load, report it to the support team.

Yes, the 71game Live Casino is completely fair. All games are powered by licensed software providers and certified by RNG (Random Number Generator) standards. Games are played via real-time video streaming with live dealers, leaving no room for manipulation.

Yes, 71game is fully secure. We use SSL encryption to protect your personal and financial information at all times. The platform is licensed and complies with international security standards. Your data is never sold or shared with third parties.

Go to "Settings" or "Security" on your dashboard and look for the two-factor authentication (2FA) option. You can receive OTPs to your mobile number or use the Google Authenticator app. Enabling 2FA significantly improves your account security.

Change your password immediately and log out of all active sessions. You can view and terminate active sessions under Settings → Security. After that, notify our support team. Going forward, keep 2FA enabled and never share your password with anyone.

Absolutely. Under 71game's privacy policy, all your information is stored on encrypted servers. Only the data required for KYC verification is collected, and it is never shared with any third party except where legally required. Read our privacy policy for full details.